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Frequently asked

Quick answers to common questions

For pilots

Searching, comparing providers, and sending messages is free during the current launch period.

For pilots

Not yet — PilotBooker connects you with a provider through messaging. Booking, scheduling, and payment happen directly between you and the provider you choose.

For pilots

No. PilotBooker does not approve, certify, accredit, verify or endorse a provider’s regulatory status. Authority names and references are provider-supplied and must be checked through official authority records.

For providers

Listing is free during the launch period. Any future optional provider features will be explained before they are introduced.

For providers

No. PilotBooker is an independent directory and communications platform, not an aviation authority or certification body. Providers remain responsible for their listings, and users must confirm regulatory status and scope with the competent authority.

For providers

PilotBooker does not currently process training bookings or payments. Providers and pilots contract and pay directly, subject to their own agreed terms.

Account

Open the PilotBooker login panel and select “Forgot password” to receive a reset link by email.

Account

Pilot and provider account types are managed separately. Use the supported registration flow for each role, or contact support before creating a second account so ownership and access remain accurate.

Still need help?

Support requests are reviewed as quickly as possible. Response time depends on the nature of the request.